FAQ

Yes. But, please note, that:

• all changes in the ticket (date, route, etc.) are possible only according to the fare rules, applicable to this ticket, the internal rules of the carriers and the Terms of Service. Changes may not be provided for some tickets;
• an additional carrier fee and agency service fee may be charged for changes, if they are provided.
  

You can read conditions in detail in the fare rules or specify by contacting Customer Care Service.

To make changes in your booking, please:

1. Log into the site and enter "My account" – "My orders" – "Flight tickets" – "Booking #" – "Edit order" – "Change date/route";
2. Enter the desired dates and/or route;
3. Leave a comment for our Customer Care Service if your wish to add additional information to your request;
4. Click on "Send request."

A reply to your request, as well as information on the conditions of changes (if applicable), will be included in comment to your request and emailed to you. The ticket will only be changed after your confirmation via "My account" – "My orders"  – "Flight tickets " – "Booking #" – "Edit order" – "Change date/route."

More about involuntary changes of date/route.