FAQ

Usually changes of passenger information are allowed only for correction of incorrectly filled passenger details (misspellings of first and last names, date of birth, gender). Full changes in the passenger information from one to another passenger are permitted by airline companies only in special circumstances.

How to apply for change of passenger information?

1. Log into “My Account” – “Flight Tickets” – “Booking #” – “Edit order” – “Change Passenger Information”. Then from the drop-down list choose “Personal details”.
   
2. Enter the correct details in the corresponding fields (first and last names/gender/date of birth).
3. Press “Send Request”.
4. When you receive the calculation, pay the cost of changes.

The changes can be allowed with or without additional payment or not allowed at all. The information about the conditions of changes and the amount of surcharge will be sent to the customer's email (if applicable).

When you receive the calculation to your email, please log into “My Account” – “Flight Tickets” – “Booking #” – “Edit order” – “Change of Passenger Information” – “Personal details” and pay the cost of changes till the expiration of the specified date and time.

The changes will be made after payment confirmation. The notification about changes will be sent to the customer's email.