FAQ / Carriage of passengers / Flights of other passenger categories
Flights of other passenger categories
There is a number of rules you should know when you are planning the flight of certain passenger categories.
Please inform the Customer Care Service about these features before ordering a ticket. We will tell you whether such transportation is possible and what its conditions are.
Flights of pregnant women
Regardless of your pregnancy stage, we recommend that you consult your doctor before the flight.
Women in their 35th week of pregnancy (in case of multiple pregnancy — 32nd week), and more, during registration must show a medical certificate confirming the safety of their flight. The certificate must be issued no later than 7 days before departure.
Flight of passengers with special needs
Boarding of passengers with special needs and their carers is arranged before the boarding of other passengers. Upon alighting, they leave the aircraft the last.
Upon check-in, the wheelchair may be included in the baggage; it is also possible to use the wheelchair offered by the airline during boarding and alighting.
The passengers with guide dogs can transport the dog in the cabin without surcharge. During flight the dog must be muzzled, on a lead, and stay by the seat of the passenger. It is necessary to have a certificate confirming the special training of the guide dog.
Please inform the Customer Care Service about these features before ordering a ticket. We will tell you whether such transportation is possible and what its conditions are.
Flights of pregnant women
Regardless of your pregnancy stage, we recommend that you consult your doctor before the flight.
Women in their 35th week of pregnancy (in case of multiple pregnancy — 32nd week), and more, during registration must show a medical certificate confirming the safety of their flight. The certificate must be issued no later than 7 days before departure.
Flight of passengers with special needs
Boarding of passengers with special needs and their carers is arranged before the boarding of other passengers. Upon alighting, they leave the aircraft the last.
Upon check-in, the wheelchair may be included in the baggage; it is also possible to use the wheelchair offered by the airline during boarding and alighting.
The passengers with guide dogs can transport the dog in the cabin without surcharge. During flight the dog must be muzzled, on a lead, and stay by the seat of the passenger. It is necessary to have a certificate confirming the special training of the guide dog.